- No, pets are not permitted inside vehicles—this is unsafe and illegal.
- Household goods are usually not allowed. If permitted, weight and liability are severely limited, and insurance typically won’t cover loss/damage of these items.
- Watch for extremely low prices, requests for full payment up-front, untraceable companies, or a lack of MC/DOT numbers and insurance.
- Stick to companies with verified credentials and positive customer reviews.
- Some companies offer eco-friendly carriers or carbon offsetting programs.
- Multi-vehicle shipping (rather than driving each car) is already more efficient and results in less greenhouse gas emission per vehicle.
- Reputable companies provide transparent quotes. Confirm what is included and watch for extra fees for inoperable vehicles, special routes, storage, or delivery delays.
- Get all terms in writing before confirming your order.
- Most standard passenger vehicles can be shipped.
- Oversized, modified, lifted, or specialty vehicles might need special arrangements and may cost more.
- Ask the transporter about height, clearance, and length limits.
- Door-to-door shipping is available in most cases. However, if your street is too narrow, restricted, or has low-hanging trees/power lines, the driver may arrange a nearby safe and accessible meeting spot (like a large parking lot).
- You’ll be contacted before arrival to coordinate the exact delivery point.
- Most auto transporters provide pickup and delivery “windows” (usually 3-5 days for pickup; delivery times depend on distance and route).
- Requesting a guaranteed date is possible with some carriers, but often costs more.
Most companies restrict personal belongings inside the vehicle because:
- It may violate regulations.
- It adds weight and risk (insurance may not cover lost/damaged items).
If allowed, limits are typically around 100 lbs, placed in the trunk.
Yes, you can pack personal items weighing up to 100 lbs in a single box or luggage piece to be transported in the car’s trunk. Just make sure the items are securely packed to prevent shifting during transit.
- Yes, but you must notify the transporter. You will need proof of ownership (title or bill of sale), and some carriers may have specific requirements or limitations.
- Yes, but check with your leasing or finance company for any transport requirements or documentation they may need (especially for international shipping).
- Yes, but inform the transporter. Some sports cars and modified vehicles require special ramps or enclosed transport to avoid scraping or damage.
- Yes, EVs can be shipped like other vehicles.
- Inform your carrier in advance due to the weight and unique requirements (such as handling lithium batteries).
Yes, but you must inform the transport company in advance. Special equipment and procedures are required, and extra fees often apply.
- Yes, but you must advise the transport company ahead of time. Height, ground clearance, or width modifications can affect equipment needs and pricing.
- Yes, most carriers can transport multiple vehicles for families or businesses.
- Discounts are often available for multiple vehicle shipments.
- Yes, most brokers or carriers will share your driver’s contact info close to pickup, allowing for direct communication and coordination.
Many carriers and brokers offer GPS tracking or driver updates. Ask your service provider what tracking options are available.
- Standard carrier insurance may not fully cover rare or high-value vehicles.
- Consider seeking supplemental third-party insurance if your vehicle is especially valuable.
Ideally, yes, so you can sign the bill of lading and inspect the vehicle. You can also authorize a representative if you cannot be there.
- No, but the tank should be about ¼ full—enough for loading/unloading but not excessively heavy.
- Yes, but weather (snow, flooding, hurricanes) may affect scheduling and delivery times, particularly in certain regions or seasons.
- Seasonal fluctuations can affect pricing and carrier availability.
- Get multiple quotes (3-5) from reputable companies.
- Beware of offers far below market rate—they may signal poor service, last-minute price hikes, or even scams.
- In the U.S., carriers and brokers must be registered with the Department of Transportation (DOT) and have a Motor Carrier (MC) number.
- Look up companies via the Federal Motor Carrier Safety Administration’s (FMCSA) website.
- Check reviews and ratings on sites like BBB or Transport Reviews.
- Most companies accept credit cards, bank transfers, or cashier’s checks.
- Payment structure can vary: some require a deposit up front (usually to the broker) and the balance upon delivery (often to the driver).
- Always verify payment terms before you book to avoid surprises.
- Remove personal items and valuables.
- Clean your car and document pre-existing damage with photos.
- Disable alarms and remove toll tags.
- Leave about ¼ tank of gas.
- Ensure tires are inflated and the battery charged.
To ship your vehicle, you typically:
- Research and choose a reputable auto transport company or broker.
- Request a quote online or by phone.
- Book your shipment and provide necessary details.
- Prepare your vehicle for transport.
- Meet the carrier for pickup.
- Receive your vehicle at the delivery location and inspect it.
Payment is simple. For the deposit, we accept all major credit cards, money orders and electronic transfers. If there is a balance due at the time of delivery, you can pay the Driver directly in cash or electronic Transfer.
- Dealerships often have ongoing contracts and may ship in volume for inventory, auctions, or customer deliveries.
- Businesses benefit from bulk rates and predictable scheduling.
- Severe weather (storms, hurricanes, floods, snow) can delay pickup/delivery or close routes.
- Drivers will take detours or postpone shipments for safety; communication is key during such events.
- Vehicles are secured using industry-standard straps, wheel nets, or chains attached to the frame or tires.
- Enclosed carriers provide added protection from the elements.
Transit time depends on distance, route, and season. For example, coast-to-coast shipping (U.S.) usually takes 7-10 days, while shorter distances may take 1-5 days. Always allow for flexibility due to weather, road conditions, or unexpected delays.
We will provide you with an estimated transit time for your shipment and regular updates on your vehicle’s status, including any changes to the estimated delivery time. The time it takes for your vehicle to be delivered depends on the distance of the move. However, since each delivery is unique, your car may arrive earlier than the estimated transit time provided.
Costs vary depending on:
- Distance
- Size and type of vehicle
- Time of year
- Type of transport (open or enclosed)
- Route popularity
As of 2024, average prices might range from $500–$1,500 for cross-country shipping in the U.S.
- While 2-4 weeks’ notice is best, some carriers offer expedited (1-2 day) service for an additional fee.
- Availability depends on current demand and route popularity.
Yes. International shipping typically uses cargo ships (container or RoRo). You will need to prepare additional paperwork, and customs clearance is required in both origin and destination countries.
- Statistically, auto transport is very safe, especially compared to long journeys driven by inexperienced drivers.
- Thousands of vehicles are shipped daily without incident. Most shipping damage, while rare, is cosmetic and typically covered by insurance.
- Choosing a reputable provider greatly reduces your risk.
Yes, the carrier’s cargo insurance will cover your vehicle during transport. Our cargo insurance fully covers the value of the load in case the carrier’s policy fails to protect a valid claim, Customers will feel more confident knowing their vehicle is fully covered during transport with Simply Auto
Yes, reputable auto transport companies provide insurance coverage. However:
- Always ask for proof of insurance.
- Understand what is covered (some policies exclude certain damages).
Take photos and note the car’s condition before and after shipping.
Auto transport is subject to unforeseen issues such as truck breakdowns, accidents, or severe weather. If delays occur:
- The carrier or broker will typically notify you as soon as possible.
- Delivery dates are generally considered estimates, not guarantees.
- Maintaining communication with your carrier or broker helps you stay updated.
- Demand peaks in summer, around major holidays (Thanksgiving, Christmas, New Year), and during snowbird season.
- Book early for these times to secure spots and best rates.
- Cancellation policies vary by company.
- Many offer refunds if cancelled with adequate notice. Last-minute cancellations may incur fees, particularly if a carrier has already been assigned.
- Always read the company’s cancellation policy before booking.
- Note any new damage on the delivery Bill of Lading.
- Take photos as evidence.
- Submit a claim directly to the carrier or through the broker, as advised.
- This is classified as “inoperable.”
- Notify the shipper in advance; special equipment (like winches or dollies) is needed. Additional charges will apply.
- Contact your broker/carrier immediately for an update.
- If you worked with a broker, they can quickly find an alternative carrier.
- Some delays can occur due to weather, traffic, mechanical issues, or scheduling mishaps.
- The Bill of Lading (BOL) is a legal shipping document that details the condition of your vehicle at pickup and delivery.
- Both you (or your representative) and the driver sign it at both ends.
- It’s essential for insurance claims and dispute resolution.
Auto transport is the business of moving vehicles—such as cars, trucks, motorcycles, and more—from one location to another using specialized carriers (trucks or ships). It’s commonly used for long-distance moves, car purchases, or seasonal relocations.
- An MC Number is a unique identifier required by the U.S. government for all interstate carriers and brokers. It’s public information and should always be checked before booking.
- Title and registration.
- Valid government-issued ID/passport.
- Bill of sale or proof of ownership.
- Export/import documents as required by destination country.
- In the U.S., federal and state laws require all auto carriers and brokers to be registered with the FMCSA and have proper insurance.
- You can verify carrier MC and DOT numbers on the FMCSA website.
- Always insist on written contracts and proof of insurance.
- Contact your carrier or broker immediately to reschedule or arrange for someone else to be present as your authorized agent.
- Delays or inability to meet could result in added fees or your vehicle being stored at the carrier’s facility.
- Open Transport: Most common and affordable. Vehicles are shipped on open trailers.
- Enclosed Transport: Vehicles are shipped inside covered trailers, offering protection from weather and road debris—ideal for luxury or classic cars.
- Door-to-Door vs. Terminal-to-Terminal: Door-to-door means your car is picked up and delivered as close to your locations as possible; terminal-to-terminal means you drop off and pick up at a specific depot.
- Broker: Connects customers with carriers; arranges the logistics but doesn’t own the trucks.
- Carrier: The company or individual that physically transports your vehicle.
Most people use brokers, as they provide more flexibility and access to a wider network of carriers.
- Terminal-to-terminal: Drop off and pick up your car at designated depots. It’s sometimes less expensive, but less convenient.
- Door-to-door: The carrier picks up and delivers as close as possible to your address, offering maximum convenience.
- For Alaska, overland plus barge transport from states like Washington is common.
- To Hawaii or Puerto Rico, vehicles are shipped “RoRo” (roll-on, roll-off) or in containers by sea.
- Specialized documentation, cleaning, and sometimes customs paperwork are required.
- Specialized flatbed or lowboy trailers are used for oversized loads.
- Permits, escorts, and special routing may be required—cost and time increase based on size/weight. Inform the transporter of all dimensions.
It’s best to book 2–4 weeks in advance, particularly during busy times (summer, holidays). Short notice bookings may cost more or limit your scheduling options.
Your car will only be driven for loading and unloading on/off the carrier, unless otherwise arranged (e.g., driveaway services). It is not driven on public roads during transport.
- The carrier is responsible for safety, but not cleaning. Open transport vehicles may arrive dirty from the road.
- Enclosed carriers offer more protection, resulting in a cleaner arrival. Consider washing your vehicle after delivery.